These tips can help you improve the reviews of the accommodations that you offer through the Airbnb platform.
- Offer a personalized and friendly experience
- Provide rigorous cleaning and proper maintenance
- Offer a wide variety of services and amenities
- Provide good communication before and during the stay
- Request and act on guest feedback
- Ensuring property and facilities are safe and accessible
- Maintain a focus on customer satisfaction and customer service.
- Provide a good quality and variety of food and beverages
- Offer entertainment options, such as television, Wi-Fi, games, etc.
- Provide high-quality towels and toiletries
- Provide storage options and enough space for guests
- Maintain a calm and relaxed atmosphere on the property
- Provide tourist information and local recommendations
- Offer additional services, such as transportation, spa services, etc.
- Consider the special needs of guests, such as handicap accessibility.