Capitalia RewardS

The Loyalty Program for Premium Stays & Exclusive Travel Benefits

Welcome to Capitalia Rewards, the exclusive loyalty program for travelers seeking the best premium accommodations in Mexico. 

With every stay at Capitalia, you earn points redeemable for free nights, special discounts, exclusive services, and much more.

When you reserve your stay directly with Capitalia, your Rewards points are worth twice as much.

Discover how effortless it is to make every point go further.

Rewards Tiers

Benefits:

  • Earn 1 point for every $1 USD spent.
  • Access to exclusive promotions and discounts on additional services.
  • Promotional Code: 10% off your next stay.

Requirements: 

Automatic registration upon joining.






Benefits:

  • Earn 1.25 points for every $1 USD spent.
  • Early check-in and late check-out (subject to availability).
  • Welcome amenities.
  • Promotional Code: 10% off your next stay.

Requirements: 

Spend $3,000 USD in a year.





Benefits:

  • Earn 1.5 points for every $1 USD spent.
  • Early check-in and late check-out (subject to availability).
  • Personalized virtual concierge for exclusive experiences and special services.
  • Access to private events like gourmet dinners and cultural activities.
  • Premium welcome amenities
  • Promotional Code: 12% off your next stay.

Requirements: 

Spend $7,000 USD in a year.



Benefits:

  • Earn 1.75 points for every $1 USD spent.
  • Early check-in and late check-out (subject to availability).
  • One complimentary massage a year / Private Chef Meal
  • Access to personalized gifts during each stay.
  • Luxury welcome amenities tailored to your preferences.
  • 24/7 premium virtual concierge service.
  • Promotional Code: 15% off your next stay.

Requirements: 

Spend $20,000 USD in a year.



Benefits:

  • Earn 1 point for every $1 USD spent.
  • Access to exclusive promotions and discounts on additional services.
  • Promotional Code: 10% off your next stay.

Requirements: 

Automatic registration upon joining.

Benefits:

  • Earn 1.25 points for every $1 USD spent.
  • Early check-in and late check-out (subject to availability).
  • Welcome amenities.
  • Promotional Code: 10% off your next stay.

Requirements: 

Spend $3,000 USD in a year.

Benefits:

  • Earn 1.5 points for every $1 USD spent.
  • Early check-in and late check-out (subject to availability).
  • Personalized virtual concierge for exclusive experiences and special services.
  • Access to private events like gourmet dinners and cultural activities.
  • Premium welcome amenities
  • Promotional Code: 12% off your next stay.

Requirements: 

Spend $7,000 USD in a year.



Benefits:

  • Earn 1.75 points for every $1 USD spent.
  • Early check-in and late check-out (subject to availability).
  • One complimentary massage a year / Private Chef Meal
  • Access to personalized gifts during each stay.
  • Luxury welcome amenities tailored to your preferences.
  • 24/7 premium virtual concierge service.
  • Promotional Code: 15% off your next stay.

Requirements: 

Spend $20,000 USD in a year.

Benefits That Become Experiences

Earn Points

Double points

by booking directly

Exclusive Discounts

Redeem Rewards

Special Promotions

Welcome Gifts

Capitalia Experiences

Referral Rewards

Check-in to the

Capitalia Experience

Direct Booking. Exceptional Value. 

Book directly and enjoy double the rewards you deserve.

DOWNLOAD THE APP

FAQs

Get quick answers to your questions.

Here you’ll find the most common information about your stay.

  • What is Capitalia Rewards?

    Capitalia Rewards is our loyalty program designed to thank our frequent guests with points that can be redeemed for discounts, additional services, or other exclusive rewards.

  • How do I earn points?

    You automatically earn points for every dollar spent on stays, additional services, and promotions, regardless of the platform you use to book.

  • On which platforms can I earn points, and how can I earn more?

    You can earn points when booking through platforms like Airbnb, Booking.com, Expedia, and others. However, when you book directly through Capitalia’s official website, you earn double points for every dollar spent.

  • How does the tier system work?

    Your tier within the program (Green, Gold, Platinum, or Black) is determined based on your annual spending. Each level unlocks exclusive benefits like upgrades, special amenities, discounts, and personalized services.

  • Where can I see my points and benefits?

    You can view your point balance, current tier, and available rewards directly in our app or platform.

  • What can I redeem my points for?

    Points can be redeemed for discounts, free nights, extra cleanings, chef services, massages, private transportation, exclusive items, or unique experiences available in our Rewards Catalog.

  • What is Capitalia Rewards?

    Capitalia Rewards is our loyalty program designed to thank our frequent guests with points that can be redeemed for discounts, additional services, or other exclusive rewards.

  • How do I earn points?

    You automatically earn points for every dollar spent on stays, additional services, and promotions, regardless of the platform you use to book.

  • Which platforms qualify for earning points?

    You can earn points when booking through Airbnb, Booking.com, Expedia, and other recognized platforms.

  • Do I earn more points if I book directly with Capitalia?

    Yes! When you book directly through our official Capitalia website, you earn double points for every dollar spent.

  • Do I earn points if I use a discount code or promotion?

    Yes, you earn points based on the amount actually paid after the discount is applied.

  • How does the tier system work?

    Your tier within the program (Green, Gold, Platinum, or Black) is determined based on your annual spending. Each level unlocks exclusive benefits like upgrades, special amenities, discounts, and personalized services.

  • Where can I see my points and benefits?

    You can view your point balance, current tier, and available rewards directly in our app or platform.

  • What can I redeem my points for?

    Points can be redeemed for discounts, free nights, extra cleanings, chef services, massages, private transportation, exclusive items, or unique experiences available in our Rewards Catalog.

  • Do points expire?

    Yes, points expire 12 months after they are earned, unless renewed through new activity.

  • Can I transfer my points to someone else?

    No, points are personal, non-transferable, and can only be used by the Capitalia Rewards account holder.

  • Do I need to sign up for the program?

    No, all our guests are automatically enrolled in the program after their first stay.

  • Can I earn benefits by referring friends?

    Yes. For each friend who completes their first booking of at least $100 USD within 30 days, you’ll receive 5,000 points and your friend will enjoy a 15% discount on their first stay. The referral process can be completed easily through our app.